Terms of Service

Agreement to Terms and Service Overview

Welcome to Pyro Bloom. These Terms of Service constitute a legally binding agreement governing your access to and use of our wellness platform, including our daily health blog content, lifestyle upgrade recommendations, curated product suggestions, user feedback platform, community forums, personalized wellness plans, and data analytics services.

By accessing or using any part of the Pyro Bloom platform, you signify your unreserved acceptance and consent to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. Your continued use of the platform constitutes acceptance of any future updates.

Our Commitment to Transparency

• Clarity First: We use clear, understandable language, avoiding complex legal jargon wherever possible.
• Fair Foundations: We outline fair user responsibilities and platform usage guidelines.
• Service Boundaries: Transparent explanations of service limitations and our liability.
• Dynamic Document: These terms are effective as of the date specified below and may be updated periodically to reflect service improvements or legal requirements. We will notify you of significant changes.

Effective Date: October 26, 2023

For questions regarding these terms, please contact us at [email protected].

User Responsibilities and Acceptable Use

Your engagement cultivates a thriving, secure environment for all Pyro Bloom users. To maintain this, we ask that you adhere to specific responsibilities and acceptable use guidelines when interacting with our platform.

Account Security and Information Accuracy

• Accurate Information: You agree to provide true, accurate, current, and complete information during registration and to maintain and promptly update this information.
• Account Confidentiality: You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

Acceptable Use Policy

The Pyro Bloom community forums and feedback platforms are designed for constructive dialogue and mutual support. You agree not to:

• Harmful Conduct: Post or transmit any unlawful, threatening, abusive, defamatory, obscene, or otherwise objectionable content.
• Impersonation: Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
• Spam/Malware: Upload or transmit any content that contains software viruses, worms, or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware.
• Intellectual Property: Infringe upon the intellectual property rights of others.

Violation of these guidelines may lead to immediate suspension or termination of your account at Pyro Bloom's sole discretion.

If you encounter content or behavior that violates these terms, please report it immediately to [email protected].

Payment Terms and Cancellation Policies

For services requiring subscriptions or one-time payments, the following terms apply to ensure a transparent and straightforward transaction process.

Subscription Billing and Payments

• Billing Cycle: Subscriptions are billed in advance on a recurring, periodic basis (e.g., monthly or annually), as specified at the time of purchase.
• Payment Authorization: By providing payment information, you authorize Pyro Bloom to charge the applicable fees to your designated payment method.
• Price Changes: We reserve the right to change our subscription fees. Any price changes will take effect after notifying you, preventing unexpected charges. Existing subscriptions may be grandfathered under their original terms for a period, as communicated.

Cancellation and Refunds

• Cancellation: You may cancel your subscription at any time through your account settings. Cancellations will take effect at the end of your current billing cycle. Access to premium content will continue until that date.
• No Refunds: Generally, payments are non-refundable, and we do not provide refunds or credits for any partial subscription periods or unused plan features.
• Auto-Renewal: Subscriptions auto-renew unless canceled prior to the renewal date. We will send a reminder notification before renewal.

For payment disputes or assistance with cancellations, please contact customer service at [email protected].

Dispute Resolution and Legal Framework

In the unlikely event of a dispute, Pyro Bloom is committed to resolving issues fairly and efficiently. This section outlines the legal framework governing our services.

Governing Law and Jurisdiction

These Terms of Service and your use of the Pyro Bloom platform are governed by and construed in accordance with the laws of the State of Oregon, United States, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Bend, Oregon.

Informal Dispute Resolution

Before resorting to formal legal action, we encourage you to contact our customer service team at [email protected] to seek an informal resolution to any dispute. We aim to address concerns promptly and amiably.

Arbitration Agreement and Class Action Waiver

• Binding Arbitration: Except for certain types of disputes (e.g., intellectual property claims), you agree that any disputes arising out of or relating to these Terms or the Service shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association.
• Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually. To the full extent permitted by law, (a) no arbitration or proceeding shall be joined with any other; (b) there is no right or authority for any dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

For formal notices or legal inquiries, please address them to:

Pyro Bloom Legal Department
7890 Volcanic Vista Drive, Suite 200
Bend, Oregon, 97702, United States